aleno accompanies you and your guests throughout the entire journey. The digital assistant remains invisible in the background yet always positively perceptible. For your guest, it's a holistic experience from the first contact to the reunion, and for you and your team, it means less work, better planning, and more time for the guest.
Efficient guest management
Organise reservations easily
AI-based Table Allocation
Optimal Occupancy as if by Magic
360° Guest Profiles/CRM
Harness the power of information to increase revenue.
Integrations
Connect your software worlds
Efficient guest management
Organise reservations easily
The aleno digital assistant includes the most powerful reservation system currently available for the hotel and restaurant industry. It adapts completely to the requirements of your business, saves you hundreds of hours of work per year and enables excellent service. And it's completely commission-free.
AI-based Table Allocation
Optimal Occupancy as if by Magic
aleno provides a globally unique solution for time-consuming table planning: the digital assistant takes over this task. It considers the next available seats and adjusts existing placements in real-time. This ensures the most optimal occupancy at all times. The AI-based host also assists with telephone reservations and walk-in guests - eliminating the tedious search for available seats..
360° Guest Profiles/CRM
Harness the power of information to increase revenue.
Create custom guest tags and comprehensive guest profiles for maximum personalized service. You know how often a guest has visited, what the average spend was and what exactly was consumed. Ideal information for successful upselling and increasing customer satisfaction.
Integrations
Connect your software worlds
Anticipation: The special moment before the first guests arrive. aleno provides you with peace of mind even before the doors open: during the booking process, dietary requirements are clarified, favorite tables are assigned, and tailored offers are highlighted. And it creates commitment: the deposit option avoids no-shows and increases anticipation on the guests' side. Naturally, the entire process seamlessly aligns with your brand design and is independent of third parties.
Reservations & Bookings
Organise reservations easily
- Reservations from anywhere
- 24/7-Host
- Customised queries
- Own styling
- Waiting list
- Automated reminders
- Full data sovereignty
AI-based Table Allocation
Leave the occupancy optimisation to the digital assistant.
- Simple Check-in
- Squeeze Function
- Graphic Table Planner
- Optimal Occupancy
- Multiple Occupancy
360° Guest Profiles/CRM
Know your guests before they step through the door.
- Custom Guest Tags
- Comprehensive Guest Profiles
- Datahub
Integrations
Unlock the treasure trove of data now.
- POS-Integration
- PMS-Integration
- Mailchimp-Integration
- Phone Assistant
- Payment Options
- All Integrations