Create an overall experience that delights hotel and restaurant guests alike. aleno is the only solution that seamlessly integrates your restaurants into the landscape of your hotel's system. Whether Protel, Mews, Fidelio or another: aleno connects all common PMS and POS systems and lets them communicate with each other.
Time savings PER WEEK
With aleno, the service team at the Hotel Sonnenalp Resort has significantly more time for guests.
More Revenue
Thanks to targeted upselling with the help of aleno, Hotel La Colombe in Zug has increased its turnover by 10%.
Higher capacity utilization
The restaurant at the Art Hotel Riposo in Ascona (CH) has seen a significant increase in guests since the introduction of aleno.
Pre-Stay: Selling Holistic Experiences
Design even more personalized communication
with your guests.
With aleno, you can profitably optimize the entire guest journey in your hotel and all your restaurants. Leading to higher utilization and reliable bookings in the F&B area, which is how you create holistic experiences. This is hotel marketing on another level. You get to know your guests better even before their visit and design communication with them in your individual corporate identity.
On-Stay: More efficiency,
more excellence
Any information available anytime,
anywhere, without any paper.
With aleno, you can automate various processes in the hotel, manage restaurant operations with high efficiency, and maximize restaurant utilization. Say goodbye to paperwork between rooms and F&B. With the available data, guests can be addressed according to their interests, high-revenue guests identified, and planning significantly simplified.
Post Stay: Maintaining relationships
Stay in touch instead of only reminiscing.
Turn your hotel and restaurant guests into regulars. The Digital Assistant provides you with all the possibilities to accomplish the transition. For example, promoting events to the matching target group through your own channels and in your hotel's corporate identity. You can ensure that your guests share their enthusiasm with the Review Management integration.
Digitization means personalization
Know your guests even better by
connecting your systems.
Combine human interaction and technological solutions with the digital assistant. It connects your hotel's IT systems, whether PMS, POS, newsletter system, CRM or others. This allows you to offer hospitality services tailored to your guests’ preferences. Before, during and between their visits.
In the F&B area, aleno supports us with daily guest management. This ensures a smooth process, satisfied guests and higher turnover.
Raphael Steinhart, F&B Manager, Hotel Sonnenalp Resort