aleno is the first digital assistant for hotels and restaurants, bringing together what belongs together: guests and hosts, personal appreciation and artificial intelligence, hospitality and technology experts. Our goal is to support outstanding hosts to be even more successful in their business. This is what drives our passion.
Over 2,300 hoteliers, restaurateurs and decision-makers from the hospitality industry rely on aleno's software solution: for more efficiency, better planning and reliable decisions in the areas of marketing, operations and business.
In this role you’ll:
- You have a solid background in Product Management and thrive in a fast paced environment.
- You are user and data-focused. You are constantly looking to hone your instincts through user feedback and data insight.
- You have an eye for details and for good UI/UX
- You have strong stakeholder management skills.
- You have deep analytical, prioritization and problem solving skills.
- You write and speak English without difficulty and are a great communicator.
- You are autonomous, taking full ownership of your work and driving your personal development.
- You are fun to work with and enjoy the occasional after work activity.
What you’ll bring along:
- Great English language skills.
- Experience with building SaaS applications (ideally in a product-led company).
- Experience with modern JavaScript (and TypeScript), CSS, and Web APIs.
- Experience with component-based, declarative UIs (we use React).
- Experience with GraphQL (we use Apollo Federation heavily).
- Experience with building APIs (both internal and external ones, e.g., for 3rd parties).
- Knowledge of rendering and design systems (as you’ll be building it up with us).
- Insights into accessibility in web apps.
- Experience with AWS and its ecosystem (Lambdas, going through CloudWatch logs).
- (optional) Knowledge of DevOps culture and tools like GitHub Actions or Terraform.
- (optional) Experience with Meteor.js (or similar real-time solution).
What we offer at aleno:
- Hardware. The home office budget covers a laptop and a headset (if needed).
- Flexible working hours. Due to the customer support and the daily cycle of our core customer base, 10:00-15:00 CET is required. If you need to finish up earlier, it’s fine — that’s just the default. Other than that, there are no restrictions — just attend the meetings and stay in alignment with the team.
- Paid time off. All bank holidays are off. On top of that, there are 26 days of paid time off and 5 days of sick leave.
- Traveling. Company retreats twice a year are expected but not mandatory (once for the whole company and once for the product team). All conferences, local events, and online events (meetups, conferences, etc.) are highly encouraged but not mandatory. Traveling expenses can be covered in case of being a speaker and clearly mentioning aleno (for hiring, marketing, etc.)
About the Team
You will be leading a cross functional team that is based in Wroclaw and building new products to make the work of restaurants easier.
About aleno
aleno was founded in Zurich in 2015 by a team that had experienced first-hand how difficult it can be to run ones own restaurant. aleno is headquartered in Zurich, Switzerland.
Our great team also operates from many other locations such as Berlin, Munich and Wroclaw.We have a dynamic corporate culture with a start-up mentality. We have passionate restaurateurs, sales and tech experts working hand in hand in flat hierarchies. Together, we are shaping the path to a new era of hospitality.
To build a great corporate culture, we have established the following cultural principles:
Customer Obsession
Our customers are at the core of everything we do. Everyone in aleno has a deep understanding of them and their problems. Our business success is determined by how good we are at solving these.
Moving fast
Speed is essential for our success. It’s better to move fast and make mistakes than to move slowly and miss opportunities. We have a strong bias to action and constantly push ourselves to satisfy the customer through early and fast delivery of valuable products.
Openness
We are a hybrid company. Therefore transparency and communication are key. We foster an environment where you can openly share your thoughts and challenge the status quo if needed. We all work to ensure everyone has access to all the information they need.
A positive mindset
We think big and see opportunities where others see difficulties. Together, we believe we are able to solve the most complex challenges.
Acting like owners
We see a problem? We solve it. "That's someone else's problem" simply doesn't exist for us.
Diversity
Different people approach problems differently. We need that. aleno is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to origin, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.