The digital assistant takes care of the capacity optimisation for you, also across multiple locations. Tailored to your preferences and the requirements of your establishments.
Capacity management
Whether double, triple, or multiple seatings - the digital assistant organises this for you and ensures that guests arrive on time. This extends your peak times and reduces stress for your team. And if there are any free capacities at short notice, aleno shows them to you in real time and allows you to place walk-in guests or candidates from the waiting list.
Cross-Outlet Optimisation
Should a guest want to reserve for a specific day and time at one of your restaurants, when there are currently no available seats, you can directly show them a seat in one of your other restaurants nearby - of course, with real-time availability. Additionally, when completing the reservation, you can also highlight upcoming events at your establishments. This way, you can optimise capacity across all your establishments without spending money on marketing.
aleno helps us to optimise our restaurant reservations like no other tool before. This has enabled us to strengthen both the peak and off-peak times in the restaurants.
Franz Schickerl
Operational Excellence, L'Osteria